FAQ

Frequently Asked Questions

 

Hours and Location Inquiries

Q: Where is Jiffy JFK located?
A: Jiffy JFK is conveniently located at 130-24 S Conduit Avenue in Jamaica, only minutes from JFK International Airport.

Q: What are the hours of operation?
A: Our JFK Airport parking facility is a 24-hour operation. We are always open.


 

General Questions

Q: What parking services does Jiffy Airport Parking offer?
A: Jiffy Airport Parking is a valet parking facility.

Q: Does Jiffy Airport Parking accept cash?
A: No, Jiffy Airport Parking only accepts debit or credit cards.

Q: Does Jiffy Airport Parking provide shuttle transportation?
A: Yes, Jiffy Airport Parking provides shuttle transportation to and from JFK airport. We are just a short, 6 minute drive to your terminal.

Q: Do you have a Customer Service Center to help answer my questions?
A: For fastest responses please email questions to info@jiffyairportparking.com or fill out our Contact Form. If you have a question that is high priority, please feel free to call our JFK Airport parking office at (718) 322-2221.

Q: What should I expect when I arrive at the facility?
A: Pull into the entrance of our facility and into once of the valet lanes under the covered carport. If you have booked a reservation, give your printed reservation or show the email on your mobile device to one of our valet parking attendants. They will scan your reservation barcode for you and attach it to your parking ticket. If you are a Jiffy Rewards Loyalty members, show us your customer account barcode and we will scan it to open a new ticket under your customer account. If you did not make a reservation or are not a member of our rewards program, pull up to an attendant and they’ll take care of the rest.

Q: What should I expect when I return to the airport terminal?
A: When you have collected your luggage, notify Jiffy JFK that you are ready to return and a shuttle will be there momentarily to bring you back to your car. To request a shuttle pick-up, use the link that was texted to your mobile phone and select your terminal. You may also request a shuttle through the mobile app or by calling the office.

Q: How do I exit?
A: Once you’ve requested your shuttle, the cashier will get your car and keys ready for your departure. Just come into our main office, check out and we will hand you the keys so you can begin your journey home.

Q: How much earlier should I arrive at Jiffy Airport Parking prior to my flight?
A: We recommend giving yourself an hour to park your car, take the shuttle to the terminal and make your way through security. To be safe, please contact your airline or airport for their recommendation for your arrival time.

 

Rates And Reservation Inquiries

Q: Are the parking rates based on 24-hour days?
A: Yes. The parking rates are structured to start when you pull a ticket or when a reservation barcode or loyalty barcode is scanned. Your time is calculated from the beginning of your check-in to the time of your exit, not by the calendar date. You will be charged for the exact time in the lot. If there is any extended stay past a reservation you will be charged for the additional time upon exiting the JFK parking lot.

Q: Do I have to book a reservation before arriving at the lot?
A: No, you do not have to book a reservation. We welcome drive up customers and will provide you a ticket upon entrance. However, making a reservation does guarantee a space within the parking lot. If we are at capacity, only travelers with a reservation are guaranteed a space. If you’d like to make a reservation before entering the lot, please visit our reservation page or book on the mobile app. We cannot take reservations over the phone.

Q: Do you have a long-term parking rate?
A: Yes! Please visit our weekly parking special page for rates and booking.

Q: Is the price different if you do not make a reservation ahead of time and just pull into the lot?
A: Yes, the drive-up rates are listed under our price buttons on the homepage. Rates are subject to change.

Q: Are there any other charges outside of your low daily rate?
A: Jiffy Airport Parking’s low rates do not include applicable taxes and fees.

Q: What if I don’t have a printer? Do I still have to print my JFK Airport parking reservation before arriving at the lot?
A: No, you can scan your reservation barcode from your phone as well!

Q: What is your policy for canceling reservations?
A: We do ask for 24-hour notice, however; if your travel plans change and you do not park in the lot, we can absolutely refund you for the full amount. If your dates of travel change you can still use your same reservation voucher, our JFK Airport parking system will automatically adjust the parking days for you.

Q: What is your policy for modifying reservations?
A: You may modify, edit, or cancel your reservation through your confirmation email or through your rewards account. If you have any issues, please contact Jiffy JFK Airport Parking at info@jiffyairportparking.com.

Q: What happens if I stay longer than my reservation indicates? What happens if I come back sooner?
A: If you stay longer, we will just charge you for the additional days. If you come back sooner, we will refund you. Refund Policy: Please note the prorated hourly rates are not refunded. Full days of charge will be refunded. Please contact us directly for a refund. You may also adjust your reservation by the hour to take advantage of the prorated hourly rates instead of being charged for a full day and needing a refund.

Q: What if I need to extend my current reservation?
A: If you need to park in the lot longer than your reservation, you are more than welcome. Unfortunately, we cannot accept multiple reservations so you’ll just have to pay the additional amount upon exiting the lot.

Q: Previously, after taking long trips, we have needed our vehicle jump started in order to get car started again. Do you have jumper cables?
A: Jiffy to the Rescue! We do have a jump starter kit on-site and are happy to provide this for your use upon return from your trip.

 

Rewards Program

Q: How do I earn Jiffy Rewards points?
A: You earn one point for every day you park with Jiffy JFK. For a limited time, enroll today and get a FREE DAY of parking right away!

Q: How do I redeem my free day?
A: You need to be sure that you are logged in to your Jiffy Rewards account prior to requesting a quote for the reservation. Once the quote appears a drop-down menu will show to redeem your free day. This will adjust the price and you can then move forward with payment. We do not automatically include the free day as some guests prefer to save them for a longer stay.

Q: How many points does it take for a free day?
A: 7 points are required per free day.

Q: I’m a Jiffy Rewards member, but I didn’t receive a receipt at the facility when I paid. What happened?
A: Jiffy Airport Parking is committed to sustainability in JFK Airport parking. As such, we’ve designed our rewards program to be paperless in nature. As long as you have checked that you would like to receive emailed receipts on your account, then you will receive an electronic receipt within 48 hours of check out. If you have any issues feel free to contact Jiffy JFK at info@jiffyairportparking.com and we would be happy to email you a copy of your receipt.

Q: How do I use a Jiffy JFK coupon?
A: You must bring the coupon with you to the facility. Prior to departing the facility, check out in the lobby with a Jiffy employee and hand them your coupon to scan it your ticket before you exit. If you are using the coupon when booking an online reservation, type in the barcode/promo code in to the promo code field.